Privacy Policy


For CARLETT it is very important to ensure the processing of personal data of data subjects in the services we offer, and to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, known as the General Data Protection Regulation, (hereinafter GDPR).

We want to provide you with all the necessary information in a transparent and simple way, so we recommend that you read this privacy policy carefully, so that you can get to know and understand the data processing that we carry out.

We are committed to the confidentiality and security of your data, so we strive every day to improve our personal data processing processes.

The privacy policy may be modified by unilateral decision of CARLETT, so it is recommended that you consult it regularly.

If you have any questions regarding the processing of your personal data, please do not hesitate to contact us by email:

Who is responsible for the processing of your data?

CARLETT's processing of personal data is carried out by the following company as the data controller:

NIF B66928284
Av. Meridiana 350, 8D
08027 - Barcelona
Tel 930 160 036

What do we do with your personal data?

Below, we inform you of the purposes for which we process your personal data, which, without being an exhaustive list, can be specified as follows:

1. Attention to interested parties or enquiries about CARLETT's own products and for marketing CARLETT products.

2. Management of the contractual relationship with CARLETT's customers: financial management, invoicing and administration.

3. Management and follow-up for sending commercial, informative or service communications that may be of interest to the interested parties.

What personal data do we collect?

The data we collect are strictly necessary for the purposes described above and can be specified with:

1) Identification data necessary to establish the contractual relationship, such as name and surname, tax identification number and other fiscal data.

2) Identification data to be able to communicate with us, such as telephone number, e-mail address.

When you provide us with your information, you undertake that the information and data you provide is accurate and truthful and contains no errors.

Remember that it is very important that you inform us, as soon as possible, of any changes and/or corrections to your personal data by sending an e-mail to

What is the legal basis on which we process your data?

The legal bases enabling the processing of your personal data in relation to the purposes described above are:

Interested parties in CARLETT's services: the basis of legitimacy for the processing of data of interested contacts is the express and unequivocalconsent given by the same.

CARLETT customers: the basis of legitimacy is the contractual relationship that is formalised with the sale of CARLETT products.

To whom do we communicate your personal data?

Your data will not be passed on to third parties, unless this is necessary to comply with a legal requirement.

Do we make international transfers of your data?

We will not make international transfers of your personal data for any of the above purposes.

How long do we keep your data?

Depending on each of the purposes for which we process your data, we will retain the data in accordance with the retention periods set out in the applicable regulations in force, and until you revoke your consent, if applicable.

We inform you that your data will be kept blocked at the end of the processing for which they are intended and during the periods of limitation of obligations defined for each processing purpose indicated.

What are your rights as a data subject?

At CARLETT we want to fully guarantee the exercise of your rights under the GDPR. In this regard, we inform you that you have the following rights:

Right of access to your personal data: to know what personal data we process and the processing operations we carry out.

The right to rectify any inaccurate personal data.

Right to erasure of your personal data: where this is possible and without prejudice to the blocking of legally reserved information.

The right to request the restriction of the processing of your personal data where the accuracy, lawfulness or necessity of the data processing is in doubt, in which case we may keep it blocked for the exercise or defence of claims.

Right to object to the processing of your personal data, when the legal basis that enables us to process your personal data is our legitimate interest, we will stop processing your data unless we have a legitimate interest or it is necessary for the defence of claims.

Right to the portability of your data.

You can exercise any of your rights whenever you feel it is appropriate and free of charge by sending an e-mail to indicating the right you wish to exercise and your identification details.

We also inform you that you have the right to lodge a complaint with the Spanish Data Protection Agency if you consider that a breach of data protection legislation has been committed with regard to the processing of your personal data.

Payment method with Klarna

"In order to offer you Klarna's payment methods, at the time of payment, we may transmit to Klarna during the checkout process your personal data included in the contact form and order details, so that Klarna can assess whether you qualify for access to its payment methods and to adapt these payment methods to your profile. Your personal data is processed in accordance with Klarna's privacy policy. "

Social Ads

Carlett uses Facebook Ads as a tool to segment visitors and stakeholders in order to target ads of interest to them.

Using Facebook's personalisation tools, it is possible to create audience segmentation based on user and visitor data.

To carry out this functionality, it is necessary to share certain data with Facebook in order to be able to segment the audience and target ads of interest.

For this functionality, we abide by the Facebook Policy, which states that no sensitive personal information is used and is not shared with third parties or other advertisers. In any case, we inform you that Facebook will take care to ensure confidentiality.

For more information about the use of this information by Facebook and the treatment executed, and especially to configure privacy settings, please visit